Return Policy
**Return Policy**
We want you to be fully satisfied with your purchase! If you're not happy with your item, our return policy provides options to make it right. Please read the details below to ensure a smooth return experience.
**Eligibility for Returns**
Items are eligible for return within 15 days of the purchase date.
- Items must be in their original condition, unused, and in original packaging.
- Proof of purchase (receipt or order confirmation) is required for all returns.
**Non-Returnable Items**
- Customized or personalized items cannot be returned.
- Clearance or final sale items are not eligible for return or exchange.
- Any item that has been used or altered after delivery is ineligible for a return.
**Return Process**
1. Start your return by clicking here to start your return. Please provide your order number and a brief explanation for the return.
2. Once approved, we’ll issue a return authorization and provide instructions on how to return your item.
3. Pack your item securely, including all accessories, and ship it to the address provided in the return instructions. We recommend using a trackable shipping method, as we are not responsible for items lost in transit.
**Refunds**
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed to your original payment method within 5-10 business days.
- Shipping costs are non-refundable, except in cases where we made an error with your order.
**Exchanges**
If you would like to exchange an item, please contact us to discuss availability and options. Exchanges are subject to the same conditions as returns.
**Damaged or Defective Items**
In the rare case that your item arrives damaged or defective, please contact us within 48 hours of delivery. We’ll work with you to resolve the issue, including replacement, exchange, or refund.
**Contact Us**
If you have any questions or concerns about our return policy, feel free to contact by clicking here.
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